FAQs
With what age range do you work?
We specialize in working with adults aged 18 to 55 years. (I will eventually put 65 years or older because I want to work in geriatric psychiatry)
How long are appointments?
Appointment durations vary according to the clinician. Intakes are generally 60 to 90 minutes long. Follow-up appointments are between 30 to 60 minutes long, depending on your needs.
Do you prescribe medications?
Yes. As an integrative psychiatry practice, we offer the best of both worlds!
We specialize in medication management and integrative and holistic treatments like supplements, nutrition, and mind-body practices.
Medication can be a helpful tool when appropriate. We can support you with psychiatric medications if you’re already taking them. If you want to get off medications, we can help with that, too.
What if I’m in crisis and need immediate help?
We are an outpatient private practice and do not provide urgent care or emergency services.
If you’re in immediate crisis, contact emergency services (911), the suicide and crisis lifeline (988), a hospital emergency room, or a crisis intervention service.
Are you accepting new patients?
Yes! We’ll do our best to get you in for the next opening.
Schedule a free 10-15-minute consultation Here (put schedule tab here)
Where is your office located?
We’re fully virtual and see patients online across Florida.
What is your cancellation policy?
Your appointment time is reserved just for you.
If you can’t attend your session, we request two business days’ (48 hours’) notice before the time of your appointment.
We do charge a fee for missed appointments and late cancellations.
Do you take insurance?
The short answer is no; we don’t take insurance.
Because we don’t bill insurance directly, we’re considered “out-of-network” providers. But we do send every patient a “Superbill” receipt after each visit, which you can submit to your insurance provider. This way, you can use any out-of-network benefits or a Health Savings Account (HSA), if you have one. We have partnered with Reimbursify, which makes it easy for our patients to submit Superbills for out-of-network reimbursement.
If you’d like to use your out-of-network benefits, we recommend calling your insurance to verify ahead of time how much they would reimburse you for out-of-network behavioral health services. Many of our patients get between 40-80% of their session fees reimbursed, but this may vary depending on your particular plan.
How much do you charge?
We offer transparent pricing and a breakdown of what we charge and the services you will be provided with on out insurance and payment page.
Is there anyone you don’t work with?
We’re not the right practice for people who only want medications and aren’t interested in trying something different.
While we aim to support as many people as possible, certain issues are better suited for specialists that can offer in office appointments for closer monitoring. Conditions we don’t work with include psychosis and schizophrenia, Bipolar I disorder, and substance use. We also do not provide disability evaluations or work with forensic cases.
How do I get a hold of you between sessions?
You can call, text, email, or message the admin team and our clinicians via our secure patient portal app you will be provided at the first appointment. We typically respond to messages within 1 business day, however we will do our best to answer your questions within a few hours. If you are experiencing any side effects or concerns regarding the medication, please schedule a quick follow up appointment here so we can better answer your questions and concerns.
Do your patients receive assignments to work on during sessions?
Yes. The magic truly happens between sessions by implementing what you’ve learned.
We send visit summaries to every patient after each appointment. The summaries include reminders of what you discussed during your meetings and any action items. This makes it easier for you and your clinician to stay on track and monitor progress.
How often should we meet?
Some of our patients see their psychiatry provider weekly. Others come every other week, up to every three months. If you are taking prescription medications, we require a follow-up visit every three months to continue your prescription.
What happens during follow-up sessions?
We’ll assess and adjust your treatment plan, adjust medications if needed, identify and work on any roadblocks, and practice any skills we’ve been working on.
Is lab testing covered by insurance?
It depends on the type of testing. Many of the blood tests we recommend are covered by insurance.
Some lab tests we offer as part of our functional nutrition testing program may not be covered by insurance. In these cases, you will pay the lab directly.
We use Rupa Health to order specialty labs, and they provide transparent pricing on their website along with Superbills to submit for out-of-network reimbursement.
The specific tests ordered will be personalized based on your initial evaluation.
We will make every effort to make you fully aware of any additional lab fees that may be incurred and give you the opportunity to choose the tests you feel comfortable paying for. You are under no obligation to purchase any specialty testing.
What happens during the first session?
Before the first session, we’ll send you a set of intake forms to complete. We request that you complete these at least two days before your first session to give your clinician time to review them.
Psychiatry: The psychiatric intake session generally consists of two sessions about two weeks apart. During part 1, you’ll undergo a comprehensive evaluation with the the psychiatric nurse practitioner, discuss your symptoms and history, and formulate some initial treatment recommendations, which may include lab testing. During part 2, you’ll follow up on your progress, review any additional lab tests, dive deeper into lifestyle, diet, and supplements, and fine-tune the treatment plan.
